Darwin’s consumer-grade experience makes enrolling in benefits a breeze.

• Consumer-grade user experience
  8 of the world’s 10 biggest technology companies choose Darwin to deliver benefits to their people. Intuitive mobile benefit enrolment is modelled on the apps and websites your employees use outside of work. This drives engagement, boosts satisfaction and increases benefits take-up.

• Reinforcing your employer brand
  From the moment they sign in, your employees feel completely at home. Darwin’s look, feel and content can be customized to reflect and reinforce your employer brand, tone of voice and culture at every step. The result is a fully engaging experience that your people will love.

• Automation and flexibility
  A great-looking interface is important, but it’s what sits underneath that makes the difference. Darwin’s flexibility and high levels of automation give each employee a slick, easy-to-follow enrolment experience.

• Working wherever you work
  It’s essential that your software works everywhere your employees do. Darwin meets local needs and gives your people a consistently great enrolment experience wherever they are. It’s used in more countries and translated into more languages than any other software in the market.

• Power to the people
  Darwin empowers your employees to take control of their benefits. Intuitive processes, extensive self-service, and information woven throughout empowers your people to make the right choices for them and their loved ones.

Research shows employee engagement increases profitability and reduces turnover. But are you getting the most engagement from the money you spend on benefits?

• Reimagine total reward
  It’s time to take your total reward statement and turn it into a tool for hyper-engagement. Darwin combines real-time reward data with engaging text, video and images, personalized and targeted to each employee.

• Making the invisible, visible
  Traditional compensation and benefits are just part of the story. To supercharge retention, you need to demonstrate what makes working for you special. With Darwin, you can showcase the parts of your offering that may not have a direct financial value, but are extremely valuable to your employees.

• Values-driven benefits
  Companies need low-cost but high-impact values-driven benefits to meet increasing demand from employees for purpose and meaning in their working lives. Darwin enables you to call these benefits out and use them as a differentiator.

• Show the full picture
  Darwin enables you to show data from virtually any external source. If you have the data, it can be displayed: from reward and recognition to modelling employees’ carbon footprints. The only limit is your creativity – and we can help with that too.

• Putting you in control
  Total reward statements are traditionally produced for annual enrolment and aren’t touched for the rest of the year. Darwin is different. Data updates in real-time with tools to keep site content fresh throughout the year, driving year-round engagement.

Reimbursement benefits that are always personalized, always relevant, and always inclusive.

The workplace has never been more diverse, and with good reason: inclusive workplaces drive growth and innovation. However, this means your reward offering has to cater for a broader set of needs, interests and preferences than ever before.

• The end of one-size-fits-all
  Darwin’s award-winning reimbursement accounts put the choice in your employees’ hands. The result is a benefit offering that is always relevant and personalized to every employee.

• Quick, easy and convenient
  Simply assign a sum of money for each employee to spend wherever, whenever, and on whatever benefits they want. They can complete the entire process - from scanning and uploading receipts, to managing claims - from their desktop, laptop or smartphone. The approved claim is then reimbursed in their next pay packet.

• Benefits with purpose
  Your benefit offering does not exist in a vacuum. Darwin enables you to create reimbursement pots that align with your business culture and values, reinforcing what it means to work for you and encouraging your people to live your values through their benefits.

• The end of benefit passivity
  For many companies, benefits are only something employees think about when they need them. Darwin’s reimbursement accounts make people active participants in their reward package, requiring them to sign in and make claims, driving higher levels of engagement.

Harness your benefits data to make better decisions faster. Studies show data analytics is increasingly an organizational priority, but low data literacy in HR teams is a blocker. Darwin embeds expertise in your team without needing to hire analysts, enabling you to make data-driven decisions.

• Stay ahead of the game
  One of the most common problems for benefits teams when they start out analyzing data is that they don’t know what they don’t know. By making insight accessible and easy to consume, Darwin uncovers unknown problems and alerts you to unseen opportunities.

• Win the war for talent
  Talent attraction and retention are key metrics for many reward and benefit professionals. By giving you the clearest possible picture of your people, Darwin helps you understand what specific demographics value, enabling you to take corrective action and help win the war for talent.

• Genuine global insight
  By enabling you to monitor benefit schemes at global and local country levels, Darwin Analytics Centre helps you identify initiatives that are doing well and pinpoint problem areas, making it easy to share best practice across countries and regions and maximize performance.

• Make a strategic contribution
  Darwin’s Analytics Centre gives CHROs the data they need to support strategic decisions, enabling them to feed into the overall business strategy rather than just people initiatives, cementing HR's seat at the table and proving the value of what you do.

• Get the edge on the competition
  By giving previously unavailable insight into what other organizations are doing with their benefits, Darwin gives you greater market awareness based on more data on multinationals than any other platform in the marketplace, enabling you to stay ahead of the game.

Darwin seamlessly integrates with all your HR, payroll and third-party systems. HR applications often don’t talk to each other, leading to dysfunctional processes, wasted time, and incorrect or lost data. Darwin swiftly and automatically transfers data between systems minimizing the resources needed.

• Deep connectivity
  Darwin integrates with all your HR, payroll and third-party provider systems, delivering up-to-the-minute data with no opportunity for human error. This ensures your people’s selections are captured immediately and they are covered from day one.

• Data versatility
  Darwin can import data from virtually any external source. If you have the data, it can be displayed on Darwin: from reward and recognition to modelling employees’ carbon footprints. The only limit is your creativity – and we can help with that too.

• State-of-the-art technology
  Darwin uses SFTP, API and SSO to ensure the best possible connectivity with all the systems you use, and the most seamless experience for your employees.

Privacy and data security are key issues facing firms today. The average cost of a breach is $3.9 million, and each misuse of personal data damages trust. Security-conscious organizations trust Darwin - confident that sensitive employee data is safe.

• Hosting
  Darwin is hosted by our enterprise data hosting partner NaviSite, whose data centres are ISO 27001:2015 accredited and SOC 1 and SOC 2 compliant. We have invested in a private cloud solution to provide greater capacity and security for our clients. This means that every piece of infrastructure that Darwin lives on is dedicated for our use only, allowing us to manage our resources better as we are the only ones using it.
  
  One of the reasons we have partnered with NaviSite is that they operate Tier 3 data centres. These on average have an availability of 99.98%, ensuring minimal downtime for our clients and allowing us to meet our Recovery Time and Point objectives. We also have many Tier 4 controls in place for even greater security, such as back-up power stations and additional power generators.

• Services security design
  We have a rigorous security infrastructure, led and enforced by our dedicated Information Security team. Our Information Security Management System (ISMS) is aligned to our ISO 27001:2013 accreditation. Our business undergoes twice-yearly vulnerability and penetration testing (inclusive of the Darwin platform) and any findings are remediated in accordance with our remediation processes and policies, which form a part of our ISMS.

• State of the art technologies
  Darwin is protected by state of the art technologies, such as enterprise level WAF, IPS, IDS and anti-virus monitoring, both at NaviSite’s data centres and within Darwin's own internal architecture. NaviSite also has highly sophisticated physical security arrangements, including security guards, dedicated CCTV and fingerprint and iris scanners. We perform internal audits annually, and are audited yearly by our external certification body.

• Information security policy
  Our Information Security Policy is owned by the Head of Information Security and reviewed by our Chief Executive Officer. The policies are reviewed and published as part of our internal audit requirements at least annually and are available for reference and use at all times.

• GDPR
  We are fully compliant with the European Union’s General Data Protection Regulation. Darwin includes several features that ensure compliance, including fully auditable capture of employee consent, data minimization, and clear instructions how employees can exercise their new rights under GDPR. Darwin collects, processes and stores PII for our clients and their employees. The security of this data is imperative to our function as this needs to be protected to provide assurance to our clients, and also prove to regulators and auditors we have ample controls in place.

If you want to outsource administration and helpdesk, our Managed Services have you covered.

• Choose what's right for you
  You have full flexibility to choose the right administrative model for your business needs. Whether insourced, co-sourced, or fully outsourced, Darwin’s automation gives you as little or as much control over your monthly processes as you want.

• Adding value
  Because Darwin takes away the manual work that is done by other vendors’ managed services, our administrators add strategic value through continuous process improvement and standardization, and vendor management.

• Employee helpdesk
  Our helpdesk team can reduce your administration effort as well as raise employee engagement on Darwin. Your employees will benefit from the full support of our helpdesk team, as their primary point of contact. The helpdesk team will also collaborate with you and your third-party providers.

Helpdesk service includes:

• User administration enablement
• Employee assistance with benefit selection via phone and email
• Direct follow-up with providers on your behalf

Darwin supports both global and local employee populations, to ensure your employees have a great experience, no matter your headcount or footprint.

• Global platform with user-lead design; locally tailored, delivered and serviced
• Unlimited flexibility through configuration
• Open architecture for deep local integration
• Automation, self-service, consumer-grade experience