Rethink and reorganise work

The emergence of new business models has created opportunities for many sectors to change how they operate — automating jobs and creating new opportunities for the entire talent ecosystem. As work roles are reconfigured to embrace AI and robotics, organisations must rethink the critical skills they need and build talent platforms that provide maximum agility.

Respond proactively to the new opportunities, and redesign jobs for an optimised and sustainable combination of human and automated work. Designing for the future is not hard with Mercer’s proven methodology and innovative AI-driven digital platform.

To break out of the rigidity of existing organisational structures, leaders must reassess and craft new operating systems. These should support work transformations that better enable agility, fluidity and sustainability. This involves:

We deliver hypothesis-driven and evidence-based transformation, underpinned by industry benchmarks and deep analytics to demonstrate the return on investment. Our approach has a number of advantages over traditional and emerging competitors.

Human-centred and empathetic. We believe transformation only works when it’s people-centred. Empathy is our core competency for activating each and everybody for the change.

Senior adviser guidance. Our senior consultants observe, listen and challenge the status quo. They guide by leveraging decades of experience and globally recognised thought leadership.

Enablement for self-sustainment. We become an integral part of your team, activating people around us. Working closely together, we transfer knowledge and digital assets while building the capabilities you need for a successful and sustainable journey beyond our engagement.