The good work framework
![](/en-fi/insights/people-strategy/future-of-work/good-work-framework/_jcr_content/root/insight-wrapper/lead/lead-media/image.coreimg.85.1440.jpeg/1717145282203/editorial-1143476209-two-men-on-computer-2880x1620.jpeg)
Using Good Work to attract and retain talent
The nature of work has been transformed by technological changes, demographic and social shifts, and green transitioning. As companies navigate these trends and take stock of lessons learnt, urgency is mounting to redesign people processes and work practices to create a new vision for the future of work.
Consequently, retaining and attracting the right talent is becoming more important and more difficult as the social contract between employer and employee changes and the world becomes more borderless.
The World Economic Forum (WEF), in collaboration with Mercer, has brought together the Good Work Alliance to develop the Good Work Framework. The framework offers a steadfast and purpose-driven methodology that helps organisations make commitments toward Good Work based on 20 measurable goals.
The Good Work Alliance website is an additional resource that provides standardised metrics and target-setting guidelines. Organisations can use these to set targets and to track and report on the progress of their Good Work journeys.
The website features the 33 metrics linked to the Good Work Goals and provides a standardised definition for each metric. It also features guidelines for how organisations should set targets, determine materiality and report on their progress related to Good Work. The website includes practical implementation guidelines for each goal and case studies showing how members of the Good Work Alliance are making Good Work a reality.
Good Work Framework
Objectives | Core goals | Expanded goals |
---|---|---|
Objectives Objective 1Promote fairness on wages and technology |
Core goals Ensure at least a living wage for all |
Expanded goals
|
Objectives Objective 2 Provide flexibility and protection |
Core goals Enable all workers to benefit from flexibility, where possible and appropriate |
Expanded goals
|
Objectives Objective 3 Deliver on health and well-being |
Core goals Safeguard total well-being at work |
Expanded goals
|
Objectives Objective 4 Drive diversity, equity and inclusion |
Core goals Ensure that the workforce profile reflects the operating market |
Expanded goals
|
Objectives Objective 5 Foster employability and learning culture |
Core goals Provide accessible upskilling and reskilling for the entire workforce |
Expanded goals
|
Five key issues have emerged that need to be addressed to ensure better work for employees and employers alike:
- volatility in wages and the cost of living;
- divergence on the demand for flexibility;
- the silent pandemic in well-being;
- an erosion of diversity, equity and inclusion (DEI) gains;
- the need for a reskilling revolution.
Forward-thinking organisations are reinventing themselves under the new shape of work as responsible and innovative employers, making proactive commitments to such goals with corresponding measures that show meaningful progress. Now is the time for organisations to raise the bar and enhance Good Work as they transform. This will lead to positive outcomes for both business and society.
Is your company embracing Good Work?
How can Mercer help?
The future of good work is here
Related solutions
-
Talent & transformationAchieve human-centric, evidence-based transformation delivered through Mercer’s expertise in workforce, culture, organization and HR transformation. Our services…
-
Talent assessment
Mercer helps advance your talent strategies for the new shape of work, starting with an assessment of your organisation’s current skills to gain an understanding… -
Benefit strategies
Employee experience
Mercer’s employee experience insights, solutions and services help organisations understand and enhance the employee experience they offer. We can help you measure…
Related insights
-
Benefit strategies
Top health trends for 2025
Top healthcare research trends shaping the future of employer-sponsored benefits may sound familiar, but a lot is changing. Find out the top 3 trends and actions… -
Talent & transformation
The 2024/2025 Skills Snapshot Survey report
The report outlines the benefits of a skills-based approach, including improved employee retention, enhanced workforce agility, and greater flexibility for… -
Future of work
3 key questions to kickstart your AI transformation
Successfully transform you organizations with AI