Rethink and reorganise work
How can we transform to bring agility, sustainable people practices and create capacity for growth?
The #1 driver of transformation plans globally is improving productivity. Leading companies are transforming through Work Design — bending supply and demand by tapping into the broader talent ecosystem and redesigning work.
Prepare for the future of work through Work Design
Respond proactively to the new opportunities, and redesign jobs for an optimised and sustainable combination of human and automated work. Work design creates efficiency, agility and resilience. It helps the organisation and its culture evolve to embrace the new work arrangements that will productively retain and engage talent.
Translating this into reality is not hard with Mercer’s proven Work Design methodology accompanied by an innovative AI-driven digital platform for implementation.
Deconstruct jobs
- The tool analyses the tasks and activities that underpin jobs and workflows.
- Tasks that are best suited for automation/AI or other alternatives are automatically generated.
Redeploy tasks
- Determine what work can be substituted versus augmented by AI or automation or is best deployed to alternative talent, including gig work, internal talent marketplaces, outsourcing, shared services and more, and understand the impact on your organisation.
- View and confirm the recommended time savings based on Mercer’s extensive market benchmark database.
Reconstruct work
- Create new jobs and workflows based on the new work options.
- Discover the skills that have been rendered obsolete, the ones increasing in demand and the new skills being demanded by your evolving business model.
How do you get to the desired state?
-
Starting with the work (current and future tasks), not with existing jobs
-
Combining people and automation
-
Considering the full array of work arrangements (such as full-time employment, gig and freelance working, alliances, joint projects and other alternatives)
-
Allowing talent to “flow to work” rather than being dedicated to fixed, permanent jobs
Recognition
Mercer Work Design: 2023 HR Tech Award winner
“With so many employers looking to adopt a skills-first approach, many of them are realising that it's incredibly difficult to go beyond jobs to granular skills insights for decision-making purposes. To solve that, Mercer Work Design helps employers to deconstruct, analyse, and reconstruct jobs down to the fundamental skill level. Mercer's global expertise in workplace trends, skills and other areas makes this a tremendous offering for future-focused employers."
- Ben Eubanks, Chief Research Officer, Lighthouse Research & Advisory
Why Mercer?
We deliver hypothesis-driven and evidence-based transformation, underpinned by industry benchmarks and deep analytics to demonstrate the return on investment. Our approach has a number of advantages over traditional and emerging competitors.
Human-centred and empathetic. We believe transformation only works when it’s people-centred. Empathy is our core competency for activating each and everybody for the change.
Senior adviser guidance. Our senior consultants observe, listen and challenge the status quo. They guide by leveraging decades of experience and globally recognised thought leadership.
Enablement for self-sustainment. We become an integral part of your team, activating people around us. Working closely together, we transfer knowledge and digital assets while building the capabilities you need for a successful and sustainable journey beyond our engagement.
Radically rethink and reinvent work design
