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Align leadership and define reason for change
Successful change management begins with a strong and shared vision
It is achieved when people understand, embrace and activate the change.
Deliver stronger performance during change
We are in a time of extraordinary, consistent change. The pressure to adapt, both professionally and personally, is constant. In fact, according to Mercer's Global Talent Trends, 97% of organisations are planning significant transformation this year.
Creating a clear and shared vision makes all the difference for organisational change.
Companies with effective change management strategies and plans outperform their competition across many important financial indicators — delivering stronger performance during times of disruption or transformation.
Create sustainable change
At Mercer, we deploy five levers — throughout the change management process — to create sustainable change. We:
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Engage stakeholders and co-create to build a desirable future
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Communicate to set expectations, mitigate risk and promote the change narrative
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Enable to create deeper understanding and acceptance
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Activate and monitor the experience across the business to ensure accountability and sustainability
The advantages of our change management consulting approach
Effective change does not happen by accident. It depends on the implementation of thoughtful change strategies, and on people — from leaders to front-line employees — understanding, embracing and activating the change.
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Create understanding
Help people in your organisation understand the nature and necessity of change by involving them in the process from the beginning of the journey. -
Inspire commitment and excitement
Create commitment and excitement so that people want to be part of the envisioned future state. Focus simultaneously on the logical and emotional aspects of change, both of which affect people’s decisions and behaviour. -
Make change happen
Achieve success by making the change feel tangible and real for all of your employees. Provide clear communication to reinforce your message, and monitor the experience to ensure accountability and sustainability.
Introducing some of our team
Kai Anderson
International Workforce and Organisation Transformation Leader, Mercer
Craig Johnson
North America Change Management Leader
Edwin Seah
AMEA Change Management Leader
Cynthia Wenzel
Central Europe Change and Culture Transformation Leader
Speak with a specialist
Are you ready to transform your workplace? Let’s connect.
