Organizations are transforming for the future with focus on becoming more resilient, relatable and ready - more than ever. At Mercer’s 2023 Philippines HR Conference, we will explore the new realities shaping the future of work — from new skills requirements and talent strategies, to enhancing flexibility, prioritizing health and well-being and accelerating digitalization. During this full-day conference, local and regional industry leaders along with Mercer experts will provide insights and share their experiences on how to approach and take actions towards adapting to the new shape of work. From redefining total rewards to reinventing the employee experience - delegates at this year’s conference will discover new possibilities — and a new way forward — for their organizations.

Venue

Agenda

Morning

Paulo Garcia, Chief Executive Officer, MarshMcLennan Philippines

Nelly Nita Dillera, Executive Director of DTI-Philippine Trade Training Center-Global MSME Academy, Project Director – Philippine Skills Framework Initiative

Anirban B. Roy, Chief Revenue Officer, Mercer | Mettl

The world of work has evolved dramatically in recent years, pushing organizations to rethink their people strategies. With geographical barriers vanishing, the world is the limit when it comes to finding the right talent for the right role. In this session, we discuss how organizations can use the power of talent assessments to address their key challenges strategically, including hiring the best talent, engaging diverse talent from across the globe and building a skills-based learning culture at scale.

Bhavana Chauhan, Country Manager, Philippines for LinkedIn’s Talent Solutions
 

Developing a skills-based organization is one of the key challenges in the future of work as employees strive for better employability and organizations reinvent their strategic workforce plans. More than ever, organizations need to gain a strong understanding of the changing skills landscape and what are the best-in-class strategies towards upskilling and reskilling to improve talent attraction, development and retention.

Godelieve Van Dooren, Chief Executive Officer, MarshMcLennan South East Asia

Rosario Cajucom-Bradbury, Managing Director, Contact Center Association of the Philippines

Brian David Hood, HR Country Head, JP Morgan Chase Corporate Centers, Philippines

Robert Gonzales, Chief Human Resources Officer, Mynt-GCASH

Facilitator: Rohan Muralee, Country Leader, MercerMarshBenefits Philippines

Mehul Rajparia, Digital Health Solutions Leader, MercerMarshBenefits, Asia and Pacific
 

Employee attraction and retention is high on the agenda of every senior executive today.  An Employer Value Proposition (EVP) plays a big role in a company’s ability to attract and retain talent.  In this session we will look at role of technology in improving EVP while focusing on individual employee’s total well-being.

Afternoon

Masterclass: Benefits for all. Benefits for a fast-changing world. Benefits for healthier societies.

Joan Collar, MercerMarshBenefits Leader, Asia and Pacific

Using benefits as an expression of company values is going to be more important as life becomes more complex. Unveiling the responses from the Mercer Marsh Benefits’ Health on Demand 2023 survey, the findings seek to understand how workforce needs and attitudes around employee benefits are changing in response to 21st century issues.

 

Masterclass: Upskilling and Reskilling Strategies

Sean Darilay, Career Talent Leader, Mercer Philippines
Bhavana Chauhan, Country Manager, Philippines for LinkedIn Talent Solutions

Building a future-ready workforce requires a data-driven and sustainable skilling strategy. This Masterclass session will focus on action-oriented and skills-based talent development models, zeroing in on what skills to focus on and who to train, and identifying technology-driven and highly engaging learning tools, to ensure better return on training investments.

Floriza Molon, Career Rewards Leader, Mercer Philippines

Sean Darilay, Career Talent Leader, Mercer Philippines

Marieke Van Raaij, Principal, Regional Employee Engagement Solutions Leader - IMEA, Asia, Pacific & Latin America, Mercer
 

This session focuses on the Employee Experience, and how organizations are deploying technologies to assess how well they deliver the “moments that matter” to an employee. Furthermore, as we recognize that employees’ requirements from their employers have changed dramatically over the last few years, we discuss to what degree we are keeping up with these demands, how well do we listen, and how quickly do we respond to what we hear? Mercer experts will share practical and future-ready EX strategies that organizations can learn from and act on.

Rohan Muralee, Country Leader, MercerMarshBenefits Philippines

Speakers

Executive Director, DTI Philippine Trade Training Center-Global MSME Academy

Project Director, Philippine Skills

A Mass Communications graduate from the UP- Diliman, a Media Course earned from Pennsylvania, USA and Trade-related Course from Brisbane, Australia.

She started her career as a radio and television announcer and joined the government through the Departments of Trade & Industry and Tourism.

Her stint at the DOT transformed her home region into a Next in Mind destination. At the head office she led the institutionalization of national programs like OJT for Hotels and Academe, Needs and Gaps Assessment for Training and inclusion of regions in the Mabuhay Awards.

She has served as Resource Person for international talks in South Korea, China and ASEAN countries on Tourism-related matters.

She initiated Curricular Reforms at the PTTC and is leading the Institutional Reforms of Industry Skills through the introduction of the Philippine Skills Framework. She possesses both passion and commitment to manage and execute effective operation while ensuring a strong link between national policies and regional concerns.

Declared Woman Leader, Ulirang Ina awardee, Crystal International Women Awardee and Outstanding Teduray Achiever Award, our speaker is the Executive Director of the DTI – Philippine Trade Training Center and the Project Director of the Philippine Skills Framework Initiative.

Chief Revenue Officer, Mercer Mettl

Anirban is a business leader passionate about scaling Technology enterprises globally. He has nearly two decades of expertise in leading Sales, Marketing, and Strategy functions across industries.

He was part of the founding team of Mettl - one of the largest Talent Assessment organizations today - and currently serves as its global Chief Revenue Officer, post its acquisition by Mercer. Recognized as a thought leader in the Skills Assessment space, Anirban has consulted with top organizations across industries to implement impactful Talent assessment practices.

He graduated as an Electronics Engineer and holds an MBA from IIM-Bangalore

Country Manager, Philippines for LinkedIn’s Talent Solutions

Bhavana is the Country Manager, Philippines for LinkedIn’s Talent Solutions.

As a strategic Advisor and value Creator for her clients, she enjoys her role in helping organizations prepare for the “Future of Work”.

A believer in lifelong learning, Bhavana has built a diverse career trajectory which spans 20 years across HR Consulting, Client management, not for profit & Corporate HR roles.

Her deep HR experience and expertise across Deloitte consulting, Mercer and her various HR roles allows her to bring the business perspective to HR conversations and vice versa.

Bhavana finds joy in building and creating solutions to address people and talent challenges, specially by leveraging data and technology.

Outside of work, she enjoys the joys and challenges of parenting 2 wonderful children, AJ and Anika.

South East Asia CEO, Marsh McLennan

Based in Singapore where she has lived for the past 17 years, Godelieve van Dooren spearheads the growth and expansion of Marsh McLennan in South East Asia - covering Singapore, Malaysia, Indonesia, The Philippines, Thailand and Vietnam.

Her expertise in designing and delivering impactful people and risk solutions empowers Marsh McLennan’s clients in their business, risk and workforce transformation as they navigate the realities of a constantly changing environment.

Prior to this role, Godelieve was the CEO of Mercer’s South East Asia Growth markets, helping companies navigate the health, wealth and career needs of the fast-evolving workforce in this dynamic region. 

Throughout her career, she has played a critical role in designing innovative talent solutions working closely together with leading clients across the High-Tech, Life Sciences, FMCG, Chemical, Retail and Hospitality Industry.

She is a keen advocate of Diversity, Equity and Inclusion, with a relentless focus on creating a sustainable and enabling working environment across the firm.

Godelieve holds a MA in Law from the University of Utrecht, The Netherlands.

Managing Director, Contact Center Association of the Philippines (CCAP)

With Bachelor of Science Degree in Communication Arts and with a dual MBA Degree from UCLA Anderson School of Management in Los Angeles and National University of Singapore (NUS).

Executive Leadership Profile

Integrity is the backbone of Rosario’s personal and professional philosophy. Started as Telephone Operator and progressed her career to CEO and Managing Director in the same company, to manage (1) the commercial business in the field of Laboratory Testing, Inspection and Certification (TIC Industry) for international trade for various industry sectors such as Oil, Gas & Chemical, Mining, Consumer Testing, Industrial, Environmental, Certification and Government Services; and (2) ) as the CEO and MD for the Global Back Office Shared Services IT/BPM BPO for the Group serving 150 countries. Concurrent to her corporate executive leadership role, she served for 8 years as the Chairperson of the Philippine-Swiss Business Council that furthers the growth of trade and investment between the two countries. Prior to being a CEO and MD, one of her career journeys was on the road in implementing the business offices in countries such as Pakistan, Cambodia, UK, Switzerland, Madagascar, and Kazakhstan, among many other countries – for various projects on international trade verification programs. Experienced in working closely with both the Government Sector and Private Sector in the field of International Trade Facilitation and Combatting Illicit Trade. Expert in implementing Global Back Office Shared Services (IT-BPM and BPO/KPO Services).

Awarded as the Best Coach in 2021 by the Filipina CEO Circle and the Asia Pacific College; as Top Hat Awardee in 2019 by the Phil-American BID (Business Improvement and Development); and as one of the 100 Most Influential Filipina by the Filipina Women’s Network (FWN) in 2016 and 2017.

Currently Rosario serves as the Managing Director of the Contact Center Association of the Philippines (CCAP), in collaboration with CCAP Board of Trustees and in support of the IT Business Process Association of the Philippines (IBPAP), she is responsible to lead in the business development and execution of the contribution of CCAP to the 2028 Roadmap particularly to grow the Philippines’s economy through the IT-BPM or Off-shoring and Outsourcing Industry reaching US$59bio revenue and supported by an additional 1.1 mio job creation for the Nation to reach 2.5mio strong workforce by 2028. By way of giving back, she is a volunteer serving as Board of Director for the Filipina CEO Circle (FCC) that mentors the young women generation to tap their full potentials as future business leaders; as Corporate Secretary and Board of Director of the Philippine-Swiss Business Council to promote bilateral trade relations, as Board of Advisor for the Wallace Business Forum whose aim is to assist CEO’s to be successful in doing business in the Philippines; and as Executive Producer and Anchor of “Talk Shop Asia Global – USA Edition” to promote the micro, small and medium enterprises.

Rosario has been blessed throughout her career but most of all she is a proud mother of a transgender (proud mother of LGTBQ), and her greatest passion now is the ability to give back by pursuing her advocacies of promoting Philippines as the preferred investor’s choice destination, coaching the future leaders, lifting other women, embracing inclusivity of all spectrums of genders, sharing personal journey of conquering depression, of life after CEO and of a mother’s love for her transgender child. She hopes to write a book soon.

HR Country Head, JP Morgan Chase Corporate Centers, Philippines

Brian Hood is the Human Resources Country Head for the Philippines with primary responsibility for the Corporate Centers in the country and local oversight of other entities including Chase Travel and Manila Branch and Securities.

With over 18,000 staff in the Philippines across Manila and Cebu, the Corporate Centers provide Operations and Corporate Functions support across all the JPMC lines of business. In addition to supporting the location businesses, the HR function in the Philippines provides services to JPMorgan employees across the globe through Employee Digital & Service Excellence, Employee Relations, Learning, HR Advisory and Talent Acquisition.

Prior to joining JPMC, Brian was connected with Citi, based out of Singapore.  He specialized in Talent Management and Organizational Development supporting the Operations and Technology function in APAC. Prior to this position he held a regional HRBP role in Asia and Headed Campus Recruitment & Development in EMEA.

Brian is a Fellow of the Chartered Institute of Personnel and Development. He holds a Masters in Human Resources Management from Sheffield Business School and completed his undergraduate degree in Business at Glasgow Caledonian University.

Senior Vice President, Country Leader, Mercer Marsh Benefits Philippines

Rohan looks after MMB’s business in the Philippines, based in Manila. Prior to that, he was based in Singapore where he headed MMB’s sales operations in 13 countries across Asia. He specialises in consulting with and advising organisations on their broader health and wellbeing strategy, focusing not only on traditional insurance plans but also on workplace health, alternative benefit strategies and wellbeing solutions.

Experience

He has 15 years of experience in Employee Benefits across Asia Pacific and Europe, including International Healthcare, Multinational Pooling, Flexible Benefits, Cross-border benefits and Health & Wellbeing strategy. 

Having spent the last ten years based in Hong Kong, Singapore and more recently Manila, Rohan has travelled extensively across the region and has developed an intricate awareness of local business cultures and understanding of market practices and requirements. He has worked with a wide range of both local and Multinational firms in designing and implementing successful benefits programs which primarily focus on developing sustainable long-term benefit strategies, improving talent attraction and retention and leveraging economies of scale; all whilst ensuring compliance in a complex regulatory landscape.

Prior to working in Asia, Rohan spent many years with Bupa UK in both domestic Healthcare and Wellness businesses, as well as managing Bupa International’s Asia Pacific, Egypt, Libya and UK portfolios. Rohan specialises in consulting with and advising organisations on their broader health and wellbeing strategy, focusing not only on traditional insurance plans but also on workplace health, alternative benefit strategies and wellbeing solutions.

Education

BSc (Hons) in Biomedical Science, King’s College London

Digital Health Solutions Leader for Asia and the Pacific, Mercer Marsh Benefits

Mehul is Digital Health Solutions Leader for Mercer Marsh Benefits (MMB) in Asia and Pacific.  In this role he supports adoption and commercialization of MMB’s Digital Health Solutions across our customer base. Some of the Digital Solutions include Darwin, BenefitsYou Suite, Health & Well-being Marketplace, and Health Analytics. 

Mehul has worked in technology industry for over 25 years. During this time he has led various senior commercial roles.  Mehul’s has worked at organizations such as Saba Software, Sybase (now part of SAP), Schneider National, and General Electric. He has worked across various countries in Asia, India, and the USA.

Mehul holds MBA from University of Phoenix (USA) and M.S. in Computer Science from Rochester Institute of Technology (USA).

Mehul is a proud Rotarian and dedicated to making difference in lives of less-fortunate people in the community.

Employee Health & Benefits Business Leader for Asia and the Pacific, Mercer Marsh Benefits

Joan Collar leads Mercer Marsh Benefits (MMB), the Employee Health & Benefits business for Asia and the Pacific. She is based in Singapore and manages the employee benefits business spanning 13 countries where she leads the strategy and growth across the two regions.

Joan started her career in employee benefits over 27 years ago, with the last 16 years in MMB in various roles. Joan has authored numerous publications and is an accomplished speaker delivering MMB’s thought leadership on key issues such as healthcare, choice benefits, insurance risk management, and mental health.

Career Rewards Leader, Mercer Philippines

Flor is a Principal and Business Leader of Mercer Philippines. As Business Leader, Flor is responsible for driving business initiatives and overall operation of Career Rewards line of business in the Philippines.  She has consulted for firms across various industries and works with different organizations in the Philippines and global market to help solve complex challenges in the areas of HR operations set-up, compensation and benefits design, performance management, competencies framework development, job analysis and job evaluation.  She is also a training facilitator at the ASEAN Mercer Learning program and frequent speaker at HR forums. Currently, Flor sits as one of the Board of Directors of Mercer Philippines, Inc. and Mercer Holdings, Inc. She has more than twenty years of experience in both Human Resource line and consulting.

Her previous work includes HR line experience in the Banking, Semiconductor and Pharmaceutical Industry focusing on rewards management and design, job evaluation and performance management, labor and employee relations including CBA negotiations.  While in the consulting, she has managed compensation and benefits survey projects for various industries for Thailand, Shanghai and Manila. 

Flor has earned a Bachelor of Science in Commerce Major in Business Administration from the University of Santo Tomas. She was cited as one of the Ten Outstanding Business Administration Graduate and a Leadership Awardee by the Junior Chamber of Business Administrators.  She also has taken her Master’s in Business Administration (MBA) from the same university.

Principal and Talent Solutions Business Leader, Mercer Philippines

Sean partners with organizations in the areas of talent strategy and assessments, skills and competency framework development, employee listening surveys, and workforce strategies for the future of work.

Sean has more than 15 years of experience in business management, product development and human resource consulting. A regular speaker on business and HR forums, Sean also serves as Independent Director of a Rural Bank in the Philippines.

Previously based out of Singapore, Sean has consulted with local and regional firms across Asia Pacific markets in key industries such as banking, insurance, pharmaceutical and life sciences, retail, electronics manufacturing and oil & gas. He has managed complex projects in the areas of compensation and benefits, government-sponsored industry labor studies, executive pay, employee mobility, job evaluation, HR policy reviews, as well as HR due diligence during M&As.

Sean earned a Bachelor of Arts in Economics from the Ateneo de Manila University and has completed an Executive Certification Program in Marketing and Distribution from the Asian Institute of Management.

Principal, Regional Employee Engagement Solutions Leader - IMEA, Asia, Pacific & Latin America, Mercer

Marieke leads the Centre of Excellence team that covers IMEA, Asia, Pacific and Latin America. Her team supports consultants across these countries in designing and delivering employee listening solutions, lending their expertise to drive project success.

Marieke has 25 years’ experience in the employee listening space, working closely with many prestigious companies across industry and geography, with a focus on organizational culture and climate and employee engagement.

Marieke started her career in London, and subsequently lived and worked in Hong Kong (10 years) and is now based in Singapore (5 years and counting). Her international background and experience helps her in her role of understanding culture and working with large, complex multinationals.

Marieke focus area is designing and delivering employee listening solutions that support client objectives to drive business performance. Focus topics include employee engagement, DEI, risk culture and many more. Marieke and her team serve as internal consultants within Mercer, supporting the training and enablement of employee experience consultants around the region. Marieke is also a regular speaker at international HR conferences.

Marieke holds a Bachelor of Science form the Institute of Hospitality Management, The Hague, in International Hospitality Management, with specialization in finance.

Chief Human Resources Officer, Mynt-GCASH

Robert is the Chief HR Officer of GCash, the #1 Finance App in the Philippines. He has a strong focus in establishing Mynt as a Purpose Driven organization, and making the company an Employer of Choice for talents who want to establish a career in the digital technology space.

He has 27 years of experience in Human Resources; ranging from HR Business Partnership to Talent Acquisition, and a big focus on Learning & Development. Previous to Mynt, he worked in Globe Telecom; building the company's corporate university (Globe University). Robert’s professional experience covers industries such as Financial Technology, Telecommunications, Business Process Management and Airlines. Companies he has worked with include Globe Telecom, Philippine Airlines, IBM and Thomson Reuters. Currently he is also part of the Ayala HR Council.

Robert earned his BS Psychology degree from University of the Philippines, and Master in Business Administration major in Marketing from De La Salle University.

Sponsor

Terms & conditions

  • It is important that all delegates represent the target audience for the conference.
  • Mercer has the right to decline any registrations received from companies with conflict of interest (instead of “competitors”) and other potential delegates that do not match the target audience.
  • Registrations for delegates with commercial roles of any kind will not be accepted.
  • With your registration, we will add your name and company to the participant list to be shared with other conference participants.
  • Each conference participant that is part of a group booking must register individually in order for Mercer to collect their registration information sufficiently. Participants must remember to add the discount code so that they can be grouped together by company and billed accordingly.

  • All conference participation fees are payable either by invoice or credit card online in US Dollars (USD) or the Philippine Peso (PHP).
  • If payment by invoice, the invoice will be sent to your given address once you have submitted your confirmation via the registration site. Payment must be made by the date detailed on the invoice.

Only a limited number of places are available for this event. Please register early to avoid disappointment.

  • Force Majeure - Mercer shall not be liable for any failure or delay in performing an obligation relating to the conference that is due to any of the following causes, to the extent beyond our reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic (including the COVID-19 pandemic), quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, or generalized lack of availability of raw materials or energy. For the avoidance of doubt, Force Majeure shall not include (a) financial distress nor the inability to make a profit or avoid a financial loss, (b) changes in market prices or conditions, or (c) the financial inability to perform its obligations relating to the conference.
  • Mercer shall not be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the conference or use or access of any content relating to the conference. If, notwithstanding the other provisions, Mercer is found to be liable to you for any damage or loss which arises out of or is in any way connected with the conference, Mercer’s aggregate liability shall in no event exceed the conference participation fees that you paid to Mercer with respect to the conference to the extent permitted by law.
  • We reserve the right to make additions, deletions, or modifications to the format, timing, location and content of the conference or use substitute speakers at any time without prior notice. Conference topics are subject to change as the agenda develops.
  • The conference and the content of the conference may contain views and opinions which are those of the speakers and do not necessarily reflect the official policy or position of any other speaker, agency, organization, employer or company, including Mercer. Mercer accepts no responsibility for the views or opinions of the speakers or any other persons at the conference.
  • Mercer may engage with third parties, including insurance carriers, to sponsor the conference. In no event shall Mercer be viewed or construed as promoting or endorsing any product or offering of the third party, or being affiliated with the third party, as a result of such sponsorship by the third party. Such sponsorship will not result in any preferential treatment by Mercer when evaluating or recommending carriers, their affiliates, products or strategies.
  • Any booking or arrangement of accommodation is between you and the hotel and is subject to the terms and conditions as agreed between you and the hotel. Mercer may assist, at its sole discretion, but Mercer is not a contractual party to the booking or arrangement of accommodation. Mercer will not be responsible and liable for such booking or arrangement between you and the hotel and is therefore not responsible or liable for any disputes that arise from cancellations or no-shows.

We will use your registration data only for limited purposes, as disclosed in detail on our website, www.mercer.com. For more information, click on Mercer's Privacy Notice. Please note that when you register, you are giving us permission to pass your personal details on to the event app platform provider.

 

Mercer may take photographs/videos during the conference. By taking part and attending the conference, you hereby consent and authorize Mercer’s use, disclosure, processing and production of the photographs/videos and Mercer may use the photographs/videos for any purpose including, but not limited to, promotion, advertising and public relations without further compensation or consent.

  • Cancellations received before 31 May 2023 will be refunded in full.
  • No-shows on the day of the conference will not be refunded.
  • Participants may substitute a colleague at any time before the start of the conference.

 

Cancellations should be sent in writing to:

Emerson

emerson.ramos@mercer.com

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