Gearing up for the future of flexible work 

All jobs can flex. This means that organizations can adopt a broader view of flexible working and offer a flex-working strategy that benefits everyone, not just those who work remotely. Despite the opportunities present in this area, our recent Global Talent Trends research revealed a disparity in opinions. Executives are concerned about remote working, but employees see things differently:

HR will be a key mediator in bridging the gap between these differing perspectives.

Most organizations are now working to build sustainable flexible working models. However, many are struggling to achieve scale and impact. In our research, 18% of leaders report that they are struggling to gain momentum and get buy-in for the adoption of new work designs, including flexible work.

Many organizations are seeking to become more human. They are doing this by listening intently to their stakeholders, by using data to uncover behavioral patterns and guide action, and by speaking out on issues that matter. In many cases, this is also motivating them to adopt a more flexible approach to work. Overall, it is making them more open and relatable. Employees who are in a position to choose where they want to work will be attracted to such organizations. Creating a more human, and a more flexible work environment, is therefore becoming imperative for companies that want to attract and retain great talent.

We asked employees, “As you think about flexibility in the future, once the pandemic has passed, how important is it to you?”

Evaluate how best to deliver flexible working options for all. Move beyond location-based flexibility to expand general access to flexible work arrangements. Consider how time-based flexibility, part-time work or contract-based work can be used as differentiators for your organization — positives that will attract talent to join and remain with you.