Meet our Georgia & Alabama leadership team

Our local team can partner with you on your organization's health brokerage, employee benefits, career, investment and retirement needs.
  • Keisha Olinger

    Partner, Atlanta Office Leader

    Keisha Olinger is a Partner and the Mercer Atlanta Office Leader. She serves as a trusted advisor to client leaders driving measurable and meaningful business impact. Keisha is responsible for assembling the right team of Mercer colleagues to develop and flawlessly execute the appropriate solutions for each client’s unique objectives.

    As the Atlanta Office Leader, Keisha cultivates an inclusive, innovative, purpose-driven employee experience, actively ensuring equality of opportunity, where every individual brings their whole self to work and thrives.

    Keisha is also an advocate at heart, serving as the chairwoman for the Metro Atlanta American Heart Association’s Go Red for Women Circle of Red, focused on engaging with executives and businesses raising money and awareness for the American Heart Association.

  • Susan Klinefelter

    Partner, Health Office Practice Leader

    Susan Klinefelter is a Partner and the Office Practice Leader at Mercer, overseeing the Health Consulting business in both Georgia and Alabama. With a focus on driving outstanding service and sustainable programs, Susan plays a pivotal role as a trusted resource for both clients and colleagues, ensuring a successful partnership for both.

    As a member of Mercer's Innovation Council, Susan is at the forefront of cutting-edge ideas in the healthcare market. She brings these insights to her team and clients, shaping the future of employee benefits in the U.S. Her strategic mindset and extensive experience as a senior consultant enable her to deliver exceptional strategies and solutions to employers of all sizes.

  • Paola Guyer

    Partner, Southeast Career Office Practice Leader

    Paola Guyer is a senior consultant based in Atlanta where she leads the Southeast Career Practice for Mercer.  She has more than 25 years of experience in consulting for domestic and global enterprises in all aspects of the employee experience. In addition to her leadership responsibilities, Paola provides expertise in change management and communication for her clients.

  • Tony Wagman

    Partner, Southeast Wealth Practice Leader

    Tony Wagman leads Mercer's Retirement and Investment practice in Atlanta and across our US Southeast Zone. Tony has contributed to the development and successful implementation of key initiatives and strategies that help us to maximize our impact for clients, their colleagues, and our communities.

  • Karen Doolittle

    Partner, Global Client Manager

    Karen works with some of Atlanta’s largest employers to help them prepare for the future of their business and workforce in areas such as health and benefits, talent and digital strategies, and retirement. As a Global Client Manager, her role is to understand your priorities and to ensure Mercer’s consulting and service delivery meet your needs for today and into the future.

  • Kathryn (Katie) Konstanzer

    Principal, Client Manager

    Katie is a Principal and Client Manager based in our Atlanta office. In this role, she serves as a strategic partner and advisor for her clients across their Human Resources initiatives.

    Katie begin her Mercer career in 2021 as a Central Market Leader for Mercer’s Career Product solutions. These offerings include compensation and engagement survey data, digital HR technology, and mobility solutions. 

  • Thomas Hunter-James

    Principal, Client Development

    Thomas Hunter-James the Principal, Lead Consultant for the Southeast. Thomas, who brings 22 years of employee benefits experience to his role at Mercer, is responsible for developing and guiding innovative opportunities for market growth and lead coordinated planning and execution of sales activities in all Marsh McLennan market segments.

  • Marissa Ozer

    Principal, Client Development

    Marissa, a Principal and Client Development professional based in our Atlanta office, supports clients in Georgia and Alabama. With a passion for people and a strong focus on total worker health, she helps organizations align their business goals with their people needs. Marissa's growth initiatives leverage Mercer's services, strategies, and market expertise to meet clients' unique needs in compensation, employee health and benefits, retirement programs, and investments.

  • Ryan Laderer

    Principal, Investment Director

    Ryan is a Principal in Mercer’s Investment Consulting practice, based in Charlotte, NC. In his role, he is responsible for supporting plan sponsors in the Southeast and Mid-Atlantic geographies.  He also serves as a dedicated resource for Mercer’s M&A and Transaction Services business, supporting private equity and other acquisitive organizations with respect to retirement plans. He is available to assist retirement plan sponsors with operations, compliance, governance and investment decisions. He regularly meets with investment committees and management teams and works with Plan Sponsors to assist with their fiduciary responsibilities.

  • Kathryn Stivers

    Growth Operations Leader and Senior Business Development Specialist

    Kathryn is a highly-accomplished senior associate based in Atlanta, renowned for her exceptional expertise in supporting and driving business practices across local, regional, and national growth initiatives. With an impressive career spanning over 25 years, Kathryn has established herself as a seasoned senior project manager, consistently delivering outstanding results in complex, multi-layered cross-functional projects.

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