Workforce shortages are significant, burnout is persistent and financial margins are pressured. The mid-2024 Healthcare Insights Series highlights key developments and work we’re seeing done in healthcare to address these challenges. The focus of this series is on workforce solutions and the associated risks of action or inaction from the healthcare industry.

John Derse, Mercer’s US Healthcare Vertical Leader, talks with David Mitchell about his recent work redesign projects for healthcare organizations. What is it and why is it such high priority for so many healthcare provider organizations today? How does it help healthcare organizations solve for today’s workforce challenges? Given the results, all healthcare organizations should be considering it!

John Derse talks with Ricca Racadio about why employee experience is so critical in the healthcare industry. They discuss how it has rapidly evolved and provide examples of how healthcare employers are doubling down in this space.

Total Rewards Strategists, LaCinda Glover and Ben Merrill, join John Derse to discuss why healthcare organizations must put focus into modernizing Total Rewards. They provide insights on the rapid changes occurring across the workforce that have fundamentally changed the relationship between employees and their employers. They challenge healthcare organizations to move beyond benchmarking when developing their programs and utilize new employee listening tools/technology to understand the unmet needs of their increasingly diverse workforce.

John Derse talks with Mercer’s Workforce Strategy & Analytics Leader, Will Self, about the findings from the newly released Future of US Healthcare Industry report. While there have been improvements, it becomes evident that there will still be winners and losers within the industry. Together, they delve into how the implications of this research can help healthcare organizations with successful future workforce planning.

John Derse speaks with leadership experts, David Jackson, Robert Smith and Sarah Maher, about their work with healthcare organizations on leadership assessment, succession and a Board’s role. They examine the critical imperative for the industry to rethink what leadership brings to the table given the changing demographics of the workforce and the evolving nature of work, and make a case for a data-driven approach to leadership assessment and succession planning.