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Healthcare organizations are forced to do more with less due to persistent talent shortages, pervasive burnout, increasing demand and consistent margin pressure.
Work design is about deconstructing jobs at the task level to determine what tasks can be offloaded, augmented, optimized and/or automated to allow workers to “practice safely at the top of their license.”
When initiating a Work Redesign project with Mercer, we have delivered as much as 40% increased capacity and improved job satisfaction in key, high-demand roles within healthcare. Our approach is scalable and sustainable. Resulting in increased capacity for the organization without adding headcount and results in improved satisfaction for employees.
1 Mercer’s Future of US Healthcare Industry report, 2024
2 2024 Doximity poll
projected total deficit of critical healthcare labor in the US by 2028¹
of physicians say they are overworked and 60% are considering a career change²
“Over 41% total capacity released, resulting in over 1,000 hours saved”
Our first episode, Healthcare must embrace work redesign features John Derse hosts David Mitchell for a quick conversation about his recent work redesign projects for healthcare organizations. Learn more about this work, the results and why work redesign is such high priority for healthcare orgs.
“The results are astounding, as we’re seeing organizations create up to 40% increased capacity in key roles as a result of partnering with us. All while allowing their staff to practice at the top of their licenses, ultimately increasing satisfaction.”
Explore our entire Healthcare Insights Podcast Series on Spotify or Apple as we highlight key developments and work we’re seeing done in healthcare to address the pervasive workforce challenges – talent shortages, burnout, workplace violence, dwindling financial margins and more. This series focuses on real solutions and the associated risks of action or inaction from the industry.