Latin America Forum 2024

Thank you for attending the Latin America Forum 2024!

We were thrilled to be back in Miami this year to welcome senior human resources management and C-Suite attendees from across the region. Together we explored the challenges and opportunities that AI presents and discussed how we can achieve it’s full potential for the future of work.

Hosted by Mercer and Mercer Marsh Benefits, the event bought together over 200 people from LAC and saw insightful discussion, inspiring keynote speakers and entertaining networking events. Thank you for joining us, we’ll be back soon!

Meet our sponsors

Agenda

At the Latin America Forum 2024 we learned about the latest trends and discovered how artificial intelligence is revolutionizing HR.

AI is revolutionizing the HR landscape, driving cost savings, productivity gains, and enhanced employee development. Join us in exploring how AI is transforming HR practices and discover the latest trends and best practices.

The agenda is as follows:

Wednesday, May 15

As artificial intelligence and digital technologies redefine the workplace, HR leaders play a pivotal role in guiding their organizations through this transformation. This session offers a deep dive into adopting a digital mindset and the crucial process of unlearning outdated practices to fully embrace the transformative powers of digitization as well as AI's potential in HR. With this session we aim to empower HR leaders with the insights and strategies needed to lead their organizations confidently into the digital future.

Jason Averbook, Global Leader of Digital HR Strategy and HR Transformation, Mercer

Discover AI’s full potential to transform and optimize the performance of people and organizations, along with the 10 keys to success in the new “People Era” and the latest trends to overcome labor challenges in Latin America and the Caribbean.

Kim Abildgaard, Career Europe Leader, Mercer
Kate Bravery, Global Advisory and Insight Leader for GBS and Career, Mercer
José Manuel Echeverri, Vice President, Human Resources, Latin America, Gildan Activewear, Inc.
Javier Tabakman, Latin America Career Leader, Mercer

Adapting talent strategies in the AI era

Rafael Ricarte, Director, Career Business Leader, Mercer
Martin Stier, SVP, Recruiting, Diversity and Culture and Chief Diversity Officer, Hewlett Packard

Empowering the workforce with new technologies and accelerating skill adoption

Claudia Palacios, HR Director, IBM Latin America
Javier Tabakman, Latin America Career Leader, Mercer

Unlocking engagement through agility and flexibility [in Spanish]

Mariana Ibero, HR Director, Farmacity
Ivana Thornton, President, Mercer Argentina and Career Leader for Argentina, Uruguay and Paraguay

Leveraging people — Designing a listening strategy

Marietna Cantillo, Career Business Director, Colombia, Central America and the Caribbean, Mercer
Laura Isabel Portillo, Corporate Talent Manager, CM

Moderator: Javier Tabakman, Latin America Career Leader, Mercer

Facilitators:

Marietna Cantillo, Career Business Director, Colombia, Central America and the Caribbean, Mercer
Rafael Ricarte, Director, Career Business Leader, Mercer
Ivana Thornton, President, Mercer Argentina and Career Leader for Argentina, Uruguay and Paraguay

Thursday, May 16

Dan Buettner: Explorer, National Geographic Fellow, Journalist and Producer, bestselling author and founder of Blue Zones

To find the path to long life and health, Dan Buettner and his team study the world’s “Blue Zones,” communities whose elders live with vim and vigor to record-setting age. In his talk, he shares the 9 common diet and lifestyle habits – Power 9® – that keep them spry past age 100. What should you be doing to live a longer life? Dan debunks the most common myths and offers a science-backed blueprint for the average person to live another 12 quality years. Throughout the session, Dan shares practical strategies and insights on how individuals and organizations can thrive in the age of AI while maintaining a sense of purpose, connection, and overall well-being.

During this session, we will unveil — for the first time — the results from the Latin American portion of our People Risk study, a global survey of HR and risk professionals to understand attitudes toward the most significant workforce risks organizations face. With a highly interactive panel of global and regional leaders from Amazon, DHL and MetLife, we will unpack these challenges and share solutions using real-life examples. We will also share new insights that will enable CHROs and risk managers to keep running their organizations ahead of the curve.

Moderator: Ricardo de Almeida, Latin America and Caribbean Leader, Mercer Marsh Benefits
Sofia Belmar, SVP Regional Head of Distribution Excellence and Product Development, MetLife
Rosa María Espinosa, Head of International Benefits and IEB Captive Leader, Amazon
Matthias Helmbold, VP Global Risk Benefits, Health & Wellbeing, DHL

Mastering transformation, crafting an impactful and sustainable organization evolution

Maye Alessandrini, CHRO, Softys
Daniel Nadborny, President Mercer Chile, Mercer

Employee benefits strategy, well-being and the digital ecosystem

Ricardo de Almeida, Latin America and Caribbean Leader, Mercer Marsh Benefits
Alejandro Dominguez, Total Rewards & Performance Leader, Schneider Electric

Developing a regional benefits strategy in Latin America

In this session, we will discuss how to develop an effective benefits strategy. This requires careful planning and consideration of various factors, including a clear understanding of your organization’s goals and alignment with your company’s overall objectives. Also critical is ensuring your benefits strategy helps you attract and retain talent, promote employee well-being and support business growth.

Developing a global or regional benefits strategy is an ongoing process that requires continuous monitoring and adaptation. We will cover the importance of researching local regulations and cultural norms while considering global and regional trends. Finally, we will explore why effective employee communications are essential to ensuring employees understand and appreciate the value of their benefits.

Natalia Angulo Navarro, Senior Benefits Manager Latam, Uber
Carolina Gomez, Multinational Team Leader Latin America and Caribbean, Mercer Marsh Benefits
Eduardo Jauregui, Multinational Advisory, Latin America Leader, Mercer Marsh Benefits

Comparing executive compensation practices and incentive models: A cross-continental analysis of Latin America and North America

Christian Pereira, Executive Compensation & Pay for Results Director Latin America and the Caribbean, Mercer
David Thieke, Head of US & Canada Executive Rewards, Mercer

Moderator: Ricardo de Almeida, Latin America and Caribbean Leader, Mercer Marsh Benefits

Facilitators:

Carolina Gomez, Multinational Team Leader Latin America and Caribbean, Mercer Marsh Benefits
Daniel Nadborny, President, Mercer Chile Leader
Christian Pereira, Executive Compensation & Pay for Results Director Latin America and the Caribbean

The region’s current economic prospects are leading institutional investors to identify the themes and opportunities that are mostly likely to improve financial outcomes for more segments of the population. We will explore current factors to consider and effective strategies to help promote and enhance financial inclusion and improve the wealth and well-being of Latin America’s workforce.

Moderator: Chris Tauber, Senior Investment Consulting Manager, Mercer
Ana Buchaim, Chief People, Branding, Communication, Sustainability and Social Investment, B3
Darren Ware, Senior Vice President, Government Engagement, LAC, Mastercard

Join us for an engaging and informative plenary session to uncover the main trends in compensation and benefits in Latin America and gain valuable insights that will shape your understanding of the market. We will share forecasts for the future to equip you with the knowledge to anticipate salaries increases, incentives and emerging benefits. We will also present concrete total compensation data on key positions, comparing markets within Latin America and against other regions. Be ready for eye-opening revelations about net incomes and the cost of living in major cities across Latin America. And come prepared to discover new trends in compensation and benefits and share your experiences with our audience.

Javier Tabakman, Latin America Career Leader, Mercer
Agustina Bellido, Career Leader, Mercer Chile

Organizational design

Alexander Ugaz, Transformation Leader Latin America & Career Business Leader, Mexico, Mercer

Rethinking your employee value proposition [in Spanish]

Daniele Botaro, C&I Director, Oracle
Veronica Saracco, EVP & DEI Senior Consultant Leader, LAC, Mercer

Agile talent management: how AI-enabled talent intelligence platforms have changed the game to fast track closing talent and skills gaps

Brian Hershey, Director, Product & GTM Strategy, Gloat
Julie Van Waveren, Senior M&A Consultant, Mercer

Friday, May 17

Mercer and Mercer Marsh Benefits (MMB), in partnership with Celent, were thrilled to invite a select group of innovative start-ups to participate in the “MetAImorphosis Start-Up Challenge” to demonstrate how they are revolutionizing the fields of HR, employee benefits, health and well-being. Using the cutting-edge SwitchPitch platform, our panel of industry experts from Mercer, MMB, Celent and the Miami Insurtech Advocates Hub evaluated and ranked participating start-ups based on their market presence, innovative business models and advanced technologies. The top three finalists will now have the chance to showcase their groundbreaking solutions at this year’s Forum during this highly anticipated event. Don’t miss this opportunity to see the innovations that are reshaping the industry.

Speakers:

Angela Maria Garcia, Digital Wellbeing Leader LAC, Mercer Marsh Benefits
Adriana Gonzalez, President Colombia & Central America, Mercer
Juan Mazzini, Director of Insurance Practice, Celent
Rafael Ricarte, Director, Career Business Leader, Mercer
Javier Tabakman, Latin America Career Leader, Mercer

Start up companies:

Happ - Cecilia Muñoz, CEO; Co-Founder
Lara AI - Axel Suvalski, Chief Revenue Officer; Co-Founder
Medismart - Consuelo Cifuentes, Chief Operations Officer

Argentina [In English]

Julieta Doldo, Director of Mercer Marsh Benefits, Argentina and Uruguay
Ivana Thornton, President, Mercer Argentina and Career Leader for Argentina, Uruguay and Paraguay

Brazil [In English]

Eduardo Marchiori, President, Mercer Brazil
Rafael Ricarte, Director, Compensation Consulting, Mercer

Chile and Peru [In English]

Juan Pablo Fernandini, MMB Country Leader, Peru
Daniel Nadborny, President, Mercer Chile

Colombia and Central America [In English]

Adriana González, President Colombia & Central America, Mercer

Mexico [In English]

Julieta Manzano, Commercial Head, Mercer Mexico
Alexander Ugaz, Transformation Leader Latam & Career Business Leader Mexico, Mercer

Argentina [In Spanish]

Julieta Doldo, Director of Mercer Marsh Benefits, Argentina and Uruguay
Ivana Thornton, President, Mercer Argentina and Career Leader for Argentina, Uruguay and Paraguay

Brazil [In Portuguese]

Eduardo Marchiori, President, Mercer Brazil
Rafael Ricarte, Director, Compensation Consulting, Mercer

Chile and Peru [In Spanish]

Juan Pablo Fernandini, MMB Country Leader, Peru
Daniel Nadborny, President, Mercer Chile

Colombia and Central America [In Spanish]

Adriana González, President Colombia & Central America, Mercer
Natalia Velez, Managing Director & Leader Colombia, Mercer Marsh Benefits

Mexico [In Spanish]

Julieta Manzano, Commercial Head, Mercer Mexico
Alexander Ugaz, Transformation Leader Latam & Career Business Leader Mexico, Mercer

This in-depth discussion will explore how the rise of AI and other technologies, shifting demographics, and evolving needs and expectations related to wellness are impacting organizations in Latin America and their workforces. In this session, we will hear from prominent CEOs in the region, who will share their perspectives on how organizations can address these business challenges and implement solutions that work in a post-pandemic world.

Moderator: André Maxnuk, CEO, Mexico, Marsh McLennan and President, Latin America and the Caribbean, Mercer
Mariana Goldvarg, CEO, Direct TV Latin America
Wendy Liu, CEO Zurich Integrated Benefits & Int. Life, Zurich Insurance Ltd
Sergio Martínez, CEO, Keralty Global

Contact a consultant

Latin America Forum 2024 MetAImorphosis

Thank you for attending the Latin America Forum 2024!

Meet our sponsors

Agenda

Wednesday, May 15

12:00–1:30 pm | Registration and lunch

1:30 - 1:50 pm | Welcome and opening

1:50 - 2:00 pm | MetAImorphosis – AI and the future of work

2:00–3:00 pm | Plenary session: Navigating the generative AI landscape with a Digital mindset

3:00–3:45 pm | Megatrend session : Embracing a new era of work: 10 truths about the new work reality in the people age

3:45–4:15 pm | Coffee break & Networking

4:15 - 5:15 pm | HR lab workshops

5:15–5:45 | Insights & perspectives on the new era of work

6:30–9:30 pm | Networking reception and dinner, sponsored by Zurich

Thursday, May 16

7:30–8:30 am | Breakfast

8:30–9:00 am | Welcome Day 2 : MetAImorphosis — Exploration

9:00–10:00 am | Keynote speaker : Thriving in the blue zones — Navigating the AI revolution for a balanced future

10:00–10:45 am | Megatrend session : Insights into shifting workforce dynamics — How to overcome challenges in Latin America

10:45–11:15 am | Coffee break & Networking

11:15 am–12:15 pm | HR lab workshops

12:15–12:45 pm | Insights & perspectives on shifting workforce dynamics

12:45–2:00 pm | Lunch & Networking

2:00–3:00 pm | Plenary session: Addressing financial challenges and promoting inclusion — Latin America’s economic forecast and wealth strategies

3:00–3:45 pm | Compensation benefits trends in Latin America

3:45–4:15 pm | Coffee break & Networking

4:15–5:15 pm | Innovative HR workshops

6:30–9:30 pm | Networking reception and dinner sponsored by MetLife

Friday, May 17

7:30–8:30 am | Breakfast

8:30-9:30 am | Plenary session: MetAImorphosis Start Up Challenge

9:30–10:30 am | Country workshops

10:30–11:00 am | Coffee break & Networking

11:00 am–12:00 pm | Country workshops

12:00–1:00 pm | Plenary session: The CEO panel

1:00–1:15 pm | Closing

1:15–2:30 pm | Closing Lunch & Networking

Featured speakers

Dan Buettner

Kate Bravery

Jason Averbook

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Latin America Forum 2024

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